Service Portal
A portal where a company's people log requests, see their status, and find what has been done for them, signed in with their Microsoft work account.
The same portal platform runs in two places.
Ivcomputer's customer portal
For our managed clients: the contract hours you have used and have left, your full service history, your documented environment, and a credential vault with a controlled reveal-and-copy flow, all visible on demand without opening a ticket to ask us.
An internal helpdesk for a manufacturer
The same platform lets their staff log requests for company tasks, see what is in progress, and see what was completed, instead of chasing by email.
Security
Sign-in is the Microsoft work account with MFA enforced. Every record is scoped to the company, and every credential reveal is written to an audit log that rejects changes at the database level.
Included with Ivcomputer service agreements and contract-hour clients. Available as a stand-alone helpdesk for any company on Microsoft 365.