AtoZ Voice Solutions
An add-on platform for on-premises business phone systems: voicemail-to-text without fighting Microsoft or Gmail SMTP, plus optional business texting, AI call answering, appointments, cloud backup and call recording, managed from one portal.
AtoZ Voice Solutions is an add-on platform for on-premises business phone systems: voicemail-to-text without fighting Microsoft or Gmail SMTP, plus optional add-ons (business texting, AI call answering, appointments, cloud backup, call recording) managed from one portal. Built for the distributor, reseller and tenant channel.
Thousands of small businesses run an on-premises phone system that works fine and is not going anywhere. AtoZ layers modern communication products on top of it, so the business gets enterprise features without replacing the phones. Customers turn on only the products they need, and each is billed and managed on its own. Built as our own product for phone-system dealers and resellers.
The products
- Voicemail-to-Text. The flagship. Every voicemail arrives as accurate, searchable text in the caller's language, emailed to the right person with the audio attached. Connects through Microsoft 365, IMAP, a secure SMTP gateway or a SIP recording sweep, so there is no SMTP wrangling on the phone system. AI call analysis flags heated calls for review.
- SMS Business Texting. A real business number, two-way conversations in a shared inbox with picture messages, group broadcasts, and automatic STOP handling.
- AI Receptionist. Answers, routes to the right person, answers common questions and takes messages around the clock, with every interaction logged.
- AI Voice Agent (beta). Registers on the phone system as a SIP extension and holds natural voice conversations: answer, understand, warm-transfer.
- Appointment Service. Multiple calendars with public self-booking links, reminders by email, text or AI voice call, a front-desk check-in kiosk, and two-way Outlook sync. Pet businesses get structured pet records built in.
- Call Recording and Call Details (beta). Record, search and review calls with transcripts.
- Phone System Cloud Backup and Long-term Storage. Offsite protection for the phone system's configuration, and extended retention for transcripts and recordings.
- Free tool: AI prompt generator. Professional day, night and system greetings in natural AI voices, at no cost.
Why it sells
- Transcribed on our own engine. Your phone system sends each voicemail to AtoZ over SMTP. We transcribe it on our self-hosted engine and send text and audio back by email or SMS, not through a consumer AI transcription app.
- Channel-first. A distributor, partner and customer hierarchy is built in, with per-reseller pricing and margins, branded portals, and customer self-service billing.
- Controlled access. Sign in with email and password, a one-time magic link, or Microsoft Entra SSO with MFA. Role-based access, a full audit log, encryption at rest and in transit, and privacy tools for data deletion requests.
Flat per-mailbox monthly pricing; talk to us or your reseller for current rates. Sold direct and through phone-system dealers. Ask about becoming a reseller.